The CloseR system was designed to improve train journeys and user experience, but not all features were wanted by passengers I present here a case study of the CloseR Project, with which I was involved for over two years. It received 1.2m funding from Innovate UK and the Rail Safety and Standards Board.… Read more →

Miniature of electric taxis (black) and regular diesel taxis (silver), used during interviews and focus groups, representing the negotiations between drivers I was working for a project developing innovative charging facilities to solve the shortage of charging stations for electric taxis. Partners included Transport for London (TfL), Nottingham City Council (NCC) and Shell.… Read more →

One of the autonomous pods used during our experiments I was one of the UX researchers working for the UK Autodrive, a flagship, multi-partner project studying automated vehicles.… Read more →

Home screen of the Reflect app, used to capture subjective wellbeing The Reflect Project was looking into ways to promote sustainable modes of transport such as walking and cycling instead of driving. … Read more →

RWE smart home technology devices A few years ago I was working for a project evaluating smart home technology, comparing user expectations at the point of installation with experiences 1 year later. … Read more →